Faulty Products

Mathmos prides itself on high quality product. However if you think there is something wrong with one of our products please follow this 2 step process;

  1. Visit the F.A.Q. (Frequently Asked Questions) tab on the relevant product page. It may well be that your issue is solved here.
  2. If this does not solve your problem please contact our team of product experts here and they will advise you what to do next.

NB. Please do not return your product without contacting us first and waiting until we advise you further.

Please refer to Our Guarantee & Faulty Product section of our Terms and Conditions if you need further information.