Customisation Ts and Cs

Engraved Mathmos lava lamps are custom made to order so they are non-exchangeable and non-refundable. Of course you can contact us in the normal way if you feel your product is faulty.

FAQs

The cost of engraving is £10 per product.

Only Mathmos Astros can be engraved at the moment, the engraving will be on the cap in the position shown in the image.

You can use 41 characters including any letter from the English alphabet and any number. Only standard symbols can be used.

Characters allowed:

  • Letters: A-Z, a-z
  • Numbers: 0-9
  • Spaces
  • Standard symbols: £%&*-_+=.,:;@#|/’”!?()

Characters not allowed:

  • Accents: é, ñ, ü, å, etc…
  • Emojis
  • Special symbols
  • Symbols from other alphabets

No the typeface will be Century Gothic Bold size 14 and the engraving will be in a circle on the cap as shown in the image.

The laser etching process will reveal the aluminium under the polished or anodised finish, please see the picture.

Yes, please allow three extra days for engraving.

Yes, a while you wait engraving service is available on new Astros only at the Mathmos factory.

Be very careful when you order that you do not make an error as the product is non-refundable.

No, engraving is only available on new products.

Yes, within reason. We may refuse your order if we feel it is not appropriate for a Mathmos product.

Mathmos UK
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